Change and the challenge of healthcare process improvement

By Bill Schell | Montana State University – Industrial and Management Systems Engineering — In a recent post, Chinweike asks why people are so resistant to change, using an example of Electronic Medical Record (EMR) Adoption in healthcare.  He then takes time for introspective reflection on what we, as people focused on process improvement, can do differently to overcome […]

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Student Perspectives on Physical and Virtual Team Projects: CEO Team 2

Students in the Management Systems Engineering course at Oregon State University have been engaged in a virtual project aimed at managing development of energy solutions for communities in Nigeria. The class was divided into two companies – one face-to-face (Team 1), and the other virtual (Team 2). Each team included a CEO, Engineering, Research and […]

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Student Perspectives on Physical and Virtual Team Projects: CEO Team 1

Students in the Management Systems Engineering course at Oregon State University have been engaged in a virtual project aimed at managing development of energy solutions for communities in Nigeria. The class was divided into two companies – one face-to-face (Team 1), and the other virtual (Team 2). Each team included a CEO, Engineering, Research and […]

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Advances in Performance Measurement

By Heather Keathley, Virginia Tech University. Over the summer, I had the opportunity to attend the 2014 Performance Measurement Association (PMA) annual conference in Aarhus, Denmark. If you are not familiar with this conference, it brings together professionals from many disciplines and backgrounds to promote the advancement of the Performance Measurement and Management (PMM) research […]

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Implementation climate: What is it?

By Lukasz Mazur, University of North Carolina. Climate, as an abstract construct, seems to  measure organizational members’ shared perceptions of policies, practices, and procedures that orient behavior toward a specific organizational goal(s). For example, Schneider and Gunnarson (1991) stated that (a) “climate refers to the visible practices, procedures, and rewarded behaviors that characterize an organization” […]

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What impact could a lean continuous improvement mindset have on hospital safety?

By Chinweike I. Eseonu, Oregon State University – A reader sent us this graphic with statistics on hospital safety. We wonder what impact a top-down continuous improvement culture might have on some of these error rates.

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“But, seriously, why are they so stubborn?” An old answer to a recurring question

By Chinweike I. Eseonu, Oregon State University – Variants of this question are often posed during discussions on strategies for improving use of  Electronic Health Records (EHR) systems, leaner process interventions, and other excellent improvements. As I drove away from the latest meeting in which this question came up, it occurred to me that this could […]

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