Archive for February, 2012
Leadership and the Malcolm Baldrige Quality Award
Posted by SEMSBlog in Organizational Development and Change on February 27, 2012
By Deb Manzo. For the third straight year, Leadership Excellence magazine has named the Malcolm Baldrige National Quality Program at the National Institute of Standards and Technology (NIST) to its list of the “top 10 leadership development (LD) programs” among U.S. government/military organizations. Leadership Excellence was founded in 1984 by management experts Ken Shelton, Stephen […]
“Business as Usual” vs. “Business as Imperative”
By Marianne Jackson. Both regulations and traditions dictate that hospitals have a large number of standing committees to oversee a wide variety of subjects. These include patient safety, pharmacy and therapeutics, nursing practice, medical executive council, medical forms, and dozens of others. Each tends to meet monthly or quarterly to manage the business forwarded to […]
Why Errors Happen
By Lukasz Mazur I recently read an interesting blog written by Paul Levy regarding the missed field goal attempt by Billy Cundiff. In his blog, Paul Levy challenged the reader to rethink who was at fault for that missed field goal attempt. So, was it an individual error? Or, was it the system error? Or, […]
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